If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full- blown business interruption. Are you leaving IT to chance?
Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.
Our services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 help desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.
24×7 Help Desk & Onsite Support
Our U.S.-based Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.
Server & Desktop Monitoring
We utilize software agents to track and analyze your network activity 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it — remotely at first, and with additional resources as needed.
We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue.
Mobile Device Management
Provide users with fast and secure access to corporate data from their personal devices. And with the industry’s broadest device support, intuitive workflows, simplified deployment options, and advanced management and security features, we make BYOD simple.
Data Backup & Business Continuity
Our data backup and continuity solution ensures your critical information is secure, backed up and accessible whenever you need it – even during a network failure or a disaster – so you’ll never have to worry about data loss again.
Interested in migrating to Office 365?
Our well-established migration process has been proven over the years. You can rest assured that your data will be seamlessly transferred to Office 365 without any loss of data or downtime for your users.
You will be in contact with your dedicated migration expert throughout the process. No more back and forth with multiple technicians. We’ve handled many business migrations and we can guide you with the market’s best practices.
“Online Owls is the model of what you hope for – but rarely find – in a service provider. They are technically knowledgeable, extremely responsive and invariably polite. Engaging their services is one of the best decisions we made as we started McGinn and Company.”
“Online Owls has provided personalized and knowledgeable IT services to our firm from business start-up to managing growth and expansion. We highly recommend the Online Owls team for their timely, professional service and results-oriented approach to managing our IT needs.”